Needs analysis
Communication situations and skill gaps
A manager, developer, and sales specialist do not need the same English. F L U E N T designs organizational programs around roles, industries, and real work situations.

Content is derived from real job situations, not from a generic preset syllabus.
Communication situations and skill gaps
Content and scenarios for the role and industry
Role-based learning, practice, and feedback
Performance assessment and progress reporting
The goal is better performance in real situations, with progress the organization can observe.